Privacy Policy
Last updated: March 11, 2026
This Privacy Policy describes how our website collects, uses, and protects your personal information when you visit, browse, or make a purchase from our store. Our website operates on the Shopify platform, which provides the e-commerce infrastructure used to host the store, process orders, and manage certain customer data.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you interact with our website, we may collect several types of information depending on how you use our services.
Personal Information You Provide
When placing an order, creating an account, subscribing to communications, or contacting customer support, you may provide personal information such as:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details and purchase history
- Payment information processed through PayPal
- Any information provided when contacting customer support
This information is necessary for processing transactions, delivering orders, and communicating with customers regarding purchases or inquiries.
Order and Transaction Information
When a purchase is made through our website, we may collect and store details related to the transaction, including:
- Products purchased
- Order value and order date
- Shipping method selected
- Payment confirmation from the payment provider
- Delivery status and tracking information
This information helps us manage orders, resolve disputes, and provide customer support.
Automatically Collected Information
When you visit our website, certain technical and usage information may be collected automatically. This may include:
- IP address
- Device type and operating system
- Browser type and version
- Pages visited on our website
- Time spent on pages
- Referral URLs and navigation paths
- Interaction with site features such as cart or checkout
This data helps us understand how customers interact with the website so we can improve functionality and performance.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide essential site functionality and improve the browsing experience.
Cookies are small data files stored on your device when you visit a website.
Because our store is hosted on Shopify, some cookies are automatically placed by Shopify to support the operation of the store. Examples may include cookies related to:
- Cart functionality that remembers items added to your shopping cart
- Checkout functionality that allows orders to be processed securely
- Session cookies used to maintain login sessions and store activity
- Shopify platform cookies used to maintain site performance and stability
Additional cookies may be used for analytics and marketing purposes, such as understanding how visitors interact with the website or measuring the effectiveness of promotional campaigns.
Most web browsers allow you to control cookie settings through browser preferences. You may choose to disable cookies; however, doing so may affect certain features of the website.
How We Use Your Information
We use the collected information to operate and improve our services. This includes:
- Processing and fulfilling customer orders
- Verifying and completing payments
- Arranging shipping and delivery
- Communicating with customers regarding orders or inquiries
- Providing customer support
- Preventing fraudulent transactions and maintaining security
- Improving website performance and user experience
- Conducting analytics and business analysis
- Sending marketing or promotional communications where permitted by law
Marketing communications may include updates about new products, special promotions, or store announcements. Customers can opt out of marketing communications at any time.
Sharing Your Information
We do not sell or rent personal information to third parties.
However, we may share certain information with trusted service providers when necessary to operate our business. These may include:
- Payment processors such as PayPal
- Shipping carriers and logistics partners
- Website hosting and infrastructure providers such as Shopify
- Marketing and analytics providers
These service providers only receive the information necessary to perform their functions and are expected to protect the confidentiality and security of your information.
We may also disclose personal information when required by law, legal processes, or government authorities.
Marketing and Advertising
We may use customer information to provide marketing communications that may be relevant to your interests.
These communications may include:
- Promotional emails
- Product updates
- Special offers or seasonal promotions
Customers may unsubscribe from marketing emails by clicking the unsubscribe link provided in the message.
We may also use certain website analytics or advertising tools that help us understand customer preferences and improve advertising effectiveness.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
These rights may include:
- Requesting access to the personal data we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of certain personal data
- Requesting information about how your data is used or shared
- Requesting limitations on certain types of data processing
To exercise any of these rights, customers may contact us using the contact details listed at the end of this policy.
We may request verification of identity before processing such requests.
California Privacy Rights
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), residents of California may have additional rights regarding their personal information.
California residents may have the right to:
- Request disclosure of the categories and specific pieces of personal information collected about them
- Request deletion of personal information collected by the business
- Request correction of inaccurate personal information
- Request information about how personal information is used and shared
- Request that their personal information not be sold or shared for certain purposes
We do not sell personal information to third parties.
California residents may submit privacy-related requests by contacting us directly. We will respond to verified requests in accordance with applicable law.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without verified parental consent, we will take steps to delete that information from our records.
Parents or guardians who believe that a child has provided personal information on our website should contact us so the information can be removed.
This practice is consistent with the Children’s Online Privacy Protection Act (COPPA) in the United States.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.
Security protections may include encrypted connections, secure payment processing systems, and data protections provided through the Shopify platform.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal obligations.
When updates are made, the revised version will be posted on this page with the updated date.
Customers are encouraged to review this policy periodically to stay informed about how their information is handled.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us.
Email: support@nardosays.com
Address: 850 Wall St, Los Angeles, CA 90014, United States
Business Hours (EST):
Mon – Thu: 10:00 AM – 5:00 PM
Fri – Sat: 10:00 AM – 4:00 PM
Sun: Closed