PRIVACY POLICY


Last updated: March 10, 2026

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or purchase wall art products from us. By accessing or using our website, you agree to the practices described in this policy. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

INFORMATION WE COLLECT

When you visit our website, place an order, or interact with our services, certain types of information may be collected to help us operate our business and provide a better shopping experience.

We may collect personal information that you voluntarily provide when placing an order or contacting our support team. This information may include your name, email address, shipping address, billing address, and other contact details necessary to process and deliver your order. Order-related information such as purchased items, transaction details, and communication history with our support team may also be collected to assist with order fulfillment and customer service.

In addition to information you provide directly, our website may automatically collect certain technical data when you access or browse the site. This may include your Internet Protocol (IP) address, browser type, device information, operating system, referring pages, and general browsing behavior on the website. This information helps us understand how visitors use our website and allows us to improve functionality and performance.

HOW WE USE YOUR INFORMATION

The information collected through our website is used to operate and maintain our services. Personal information may be used to process orders, verify payment transactions, arrange shipping, and provide updates regarding the status of your purchase. It may also be used to respond to inquiries, provide customer support, and handle return or refund requests.

We may also use collected data to improve our website and customer experience. This includes analyzing how visitors navigate the website, identifying technical issues, improving page performance, and optimizing product pages. Information may also be used for internal record keeping, fraud prevention, and compliance with legal obligations when required.

We only use personal information for legitimate business purposes related to providing and improving our services.

PAYMENT PROCESSING

Payments on our website are processed through PayPal, a trusted third-party payment provider. When you choose PayPal as your payment method, you may be redirected to PayPal’s secure platform to complete the transaction. PayPal may allow payment through a PayPal account, debit card, or credit card depending on the options available.

We do not store full credit card numbers or sensitive payment information on our servers. Payment information is handled directly by PayPal according to their own privacy and security standards.

WEBSITE SECURITY AND SSL ENCRYPTION

Protecting your information is important to us. Our website uses Secure Socket Layer (SSL) encryption technology to help safeguard personal information during data transmission. SSL encryption helps create a secure connection between your browser and our website so that sensitive information such as order details and login data can be transmitted safely.

Although we take reasonable measures to protect personal data, it is important to understand that no system for online transmission or electronic storage can guarantee complete security. We continuously review our security practices to maintain appropriate safeguards for the information we collect.

ANALYTICS AND WEBSITE IMPROVEMENT TOOLS

To better understand how visitors use our website and to improve the user experience, we may use third-party analytics tools such as Google Analytics and Hotjar.

Google Analytics helps us analyze website traffic and visitor behavior. It provides information such as the pages visitors view, how long they stay on the site, and how they arrived at the website. This information helps us understand overall website performance and identify areas for improvement.

Hotjar is used to better understand how users interact with our website through aggregated insights such as heatmaps and behavioral analytics. These tools help us identify usability issues and optimize the design and functionality of the website to improve navigation and overall customer experience.

These analytics services collect information in an aggregated and anonymous form whenever possible and are used only to improve our website and services.

SHARING OF INFORMATION

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

However, limited information may be shared with trusted service providers when necessary to operate our business. This may include payment processors such as PayPal, shipping partners responsible for delivering orders, and technical service providers that help maintain and operate the website.

These third parties only receive the information required to perform their services and are expected to protect that information in accordance with applicable privacy standards.

We may also disclose information when required by law or when necessary to protect our legal rights, prevent fraud, or comply with legal processes.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to enhance user experience and analyze website performance. Cookies are small data files stored on your device that allow websites to remember certain information about your visit.

Cookies may help remember user preferences, improve website functionality, analyze visitor behavior, and support website analytics tools such as Google Analytics and Hotjar. These technologies allow us to better understand how users interact with the website and help us improve navigation and overall usability.

Most web browsers allow users to control or disable cookies through browser settings. However, disabling cookies may affect certain website features or functionality.

DATA RETENTION

We retain personal information only for as long as necessary to provide our services, complete transactions, maintain internal records, and comply with applicable legal or regulatory requirements. Once the information is no longer required for these purposes, it may be securely deleted or anonymized.

THIRD-PARTY WEBSITES

Our website may contain links to external websites operated by third parties. These websites have their own privacy policies and data practices. We are not responsible for the privacy practices or content of third-party websites and encourage users to review their policies before providing any personal information.

CHILDREN’S PRIVACY

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without appropriate consent, we will take steps to remove such information from our records.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. When updates are made, the revised version will be posted on this page with an updated effective date.

We encourage users to review this policy periodically to stay informed about how their information is collected and used.

CONTACT US

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Email: support@nardosays.com
Business Hours (EST):

Mon – Thu: 10:00 AM – 5:00 PM
Fri – Sat: 10:00 AM – 4:00 PM
Sun: Closed

We are committed to protecting your privacy and ensuring transparency in how your information is managed when you use our website.