Return Policy

We want you to feel confident when purchasing fabric from our store. If you are not satisfied with your order, please review the return guidelines below.

Return Period

Customers may request a return within 14 days of receiving the order.

To be eligible for a return, items must meet the following conditions:

The fabric is unused and in new condition
Original tags are still attached
Original packaging is preserved
The product has not been cut, washed, or altered

Accepted Return Reasons

We accept return requests for the following reasons:

You no longer like the item
The item is not suitable or does not meet your expectations
Incorrect item was sent
Missing items in the order
Manufacturing defects
Incorrect measurements or specifications

Return Process

Step 1: Contact Us

To start a return request, please contact our support team and provide:

Order number
Proof of purchase (such as your order confirmation email)
Title or description of your request

Step 2: Wait for Review

Once we receive your request, our team will review the information and respond within 24 hours. In some cases, we may request additional photos or evidence to verify the issue.

Step 3: Return Approval

If your return request is approved, we will send you a confirmation email along with a return shipping label and instructions on how to send the item back.

Step 4: Ship the Item Back

Please carefully repackage the item in its original packaging and ship it according to the instructions provided.

Return Shipping Fee

Customers are responsible for return shipping costs, unless the return is due to an error on our part, such as:

Wrong item shipped
Damaged or defective product
Missing items from the order

In these cases, we will cover the return shipping cost.

Original Shipping Fee

The original shipping fee is non-refundable, unless the return is caused by an error from our side.

Exchanges

At this time, we do not support exchanges. If you would like a different item, we recommend placing a new order after your return has been processed.

Damages and Issues

Please inspect your order immediately after receiving it. If you notice that the fabric is defective, damaged, cut incorrectly, or if you receive the wrong item, please contact us as soon as possible so we can evaluate the issue and provide an appropriate solution.

Providing photos of the product and packaging will help us resolve the situation more quickly.